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Digital literacy and guest perceptions of AI chatbot services in hotels: A field study on enjoyment, satisfaction, and loyalty
| Title: | Digital literacy and guest perceptions of AI chatbot services in hotels: A field study on enjoyment, satisfaction, and loyalty | Authors: | Ostojić, Bojana   ; Bulatović, Dragan; Jovanović, Dražen |
Issue Date: | 2026 | Publication: | Menadzment u hotelijerstvu i turizmu | ISSN: | 2620-0279 Menadžment u hotelijerstvu i turizmu Search Idenfier |
Type: | Article | Collation: | br. 00 str. 13-13 | DOI: | 10.5937/menhottur2600005o | WoS-ID: | 001761020000001 | URI: | https://enauka.gov.rs/handle/123456789/1037818 | Metadata source: | (Preuzeto iz CrossRef-a) Jovanović, Dražen | M-category: | Mp. category will be shown later |
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