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What drives customer satisfaction and word of mouth in mobile commerce services? A UTAUT2-based analytical approach
| Title: | What drives customer satisfaction and word of mouth in mobile commerce services? A UTAUT2-based analytical approach | Authors: | Kalinić, Zoran   ; Marinković, Veljko ; Đorđević, Aleksandar ; Liebana-Cabanillas, Francisco |
Issue Date: | 2020 | Publication: | Journal of Enterprise Information Management 33(1) | ISSN: | 1741-0398 Journal of Enterprise Information Management Search Idenfier |
Publisher: | Bradford (West Yorkshire) : Emerald Group | Type: | Article | Collation: | vol. 33 br. 1 str. 71-94 | DOI: | 10.1108/jeim-05-2019-0136 | WoS-ID: | 000508977300004 | Scopus-ID: | 2-s2.0-85074580652 | VBS COBISS: | 25252617 | URI: | https://enauka.gov.rs/handle/123456789/343623 https://scidar.kg.ac.rs/handle/123456789/10788 https://phaidrabg.bg.ac.rs/o:29435 https://plus.cobiss.net/cobiss/sr/sr/bib/25252617#izum.si |
Metadata source: | Migracija | M-category: | 21M21 |
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