Modeling the effects of employee loyalty and customer satisfaction on service quality. Case study: Students centers in Serbia

Mihajlović, Ivan; Nikolić, Đorđe; Živan Živković; Goran Stojanović

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Title:	Modeling the effects of employee loyalty and customer satisfaction on service quality. Case study: Students centers in Serbia
Authors:	Mihajlović, Ivan ; Nikolić, Đorđe ; Živan Živković; Goran Stojanović
Issue Date:	2013
Publication:	Contemporary management challenges and the organizational sciences, BAS conference
Publisher:	BAS Institute of Management, Macedonia
Type:	Conference Paper
Collation:	str. 79-79
URI:	https://enauka.gov.rs/handle/123456789/429827
Metadata source:	Migrirano iz RIS podataka
M-category:	Mp. category will be shown later

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