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eNauka >  Results >  A New Methodology for Improving Service Quality Measurement: Delphi-FUCOM-SERVQUAL Model
Title: A New Methodology for Improving Service Quality Measurement: Delphi-FUCOM-SERVQUAL Model
Authors: Prentkovskis, Olegas; Erceg, Zivko; Stevic, Zeljko  ; Tanackov, Ilija  ; Vasiljevic, Marko; Gavranovic, Mladen
Issue Date: 2018
Publication: Symmetry
ISSN: 2073-8994 Symmetry Search Idenfier
Publisher: Bazel (Switzerland): Multidisciplinary Digital Publishing Institute MDPI
Type: Article
Collation: vol. 10 br. 12
DOI: 10.3390/SYM10120757
WoS-ID: 000454725100095
Scopus-ID: 2-s2.0-85059003694
URI: https://enauka.gov.rs/handle/123456789/774649
M-category: 
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