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Bringing the real world into your classroom - applying the case study methodmm [2011]
Damnjanović, Vesna
; Novčić Korać, Branka
Customer relationship management: Implemetation, benefits and problems [2006]
Damnjanović, Vesna
Bringing the real world into your classroom applying the case study methodmm [2012]
Damnjanović, Vesna ; Novčić, Branka
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