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Browsing by Author Erceg, Zivko
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| Issue Date | Title | Author(s) | Type | М-cat. |
|---|---|---|---|---|
| 2018 | A New Methodology for Improving Service Quality Measurement: Delphi-FUCOM-SERVQUAL Model (✓) | Prentkovskis, Olegas; Erceg, Zivko; Stevic, Zeljko   ; Tanackov, Ilija ; Vasiljevic, Marko; Gavranovic, Mladen | Article | 22M22 |