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Research outputs
Quality management effects in certified Serbian companies producing food of animal origin [2014]
Djekić, IlijaImpact of leadership on strategic planning of quality
[2020]
Djordjevic, Predrag BR How does the knowledge management culture impact the use of standards? [2026]
Tosic, BiljanaModelling the relationships among retail atmospherics, service quality, satisfaction and customer behavioural intentions in an emerging economy context [2013]
Rajić, TamaraQuality costs in practice and an analysis of the factors affecting quality cost management [2018]
Glogovac, MajaAssessment of the ISO 9001 functioning on an example of relations with suppliers development: empirical study for transitional economy conditions [2017]
Panić, MarijaThe effect of TQM on employee loyalty in transition economy, Serbia [2012]
Veličković, MilicaA model for evaluation of customer satisfaction with banking service quality in an uncertain environment
[2018]
Tadić, Danijela Healthcare system quality indicators - the complexity perspective [2020]
Kićanović, AnaIntegrating QMS model and balanced scorecard in higher education in the era of industry 5.0 [2026]
Zivkovic, Nedeljka; Milosevic, Isidora M; Glogovac, MajaFilters
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