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Title: TQM practice in service oriented organization- antecedents of employee satisfaction and loyalty
Authors: Arsić, Milica  ; Nikolić, Đorđe  ; Ž. Živković
Issue Date: 2011
Publication: 6th International Working Conference “TOTAL QUALITY MANAGEMENT-ADVANCED AND INTELLEGENT APPROACHES
Publisher: Srbija
Type: Conference Paper
Collation: str. 325-330
URI: https://enauka.gov.rs/handle/123456789/175844
Metadata source: Migrirano iz RIS podataka
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