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Metodologija za upravljanje kvalitetom usluga - praktična primena standarda ISO 20000-1:2011
| Title: | Metodologija za upravljanje kvalitetom usluga - praktična primena standarda ISO 20000-1:2011 | Authors: | Kukrika, Milan  |
Issue Date: | 2011 | Publication: | Kvalitet | ISSN: | 0354-2408  Search Idenfier |
Publisher: | Poslovna politika AD - Izdavačko i konsalting preduzeće | Type: | Article | Collation: | vol. 21 br. 9-10 str. 48-50 | URI: | https://enauka.gov.rs/handle/123456789/315488 | URL: | http://scindeks.ceon.rs/article.aspx?artid=0354-24081010045K | Metadata source: | Migrirano iz RIS podataka | M-category: | Mp. category will be shown later |
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