Importance of implementing CRM in the banking concept

Višnja Istrat; Petrevska, Miroslava; Petrevska, Ivana; Branko Petrevski; Nemec, Predrag

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Title:	Importance of implementing CRM in the banking concept
Authors:	Višnja Istrat; Petrevska, Miroslava; Petrevska, Ivana; Branko Petrevski; Nemec, Predrag
Issue Date:	2010
Publication:	Communications in dependability and quality management
ISSN:	1450-7196 Communications in dependability and quality management Search Idenfier
Publisher:	Research Center of Dependability and Quality Management- DQM/ Ljubisa Papic- Cacak
Type:	Article
Collation:	vol. 13 br. 2 str. 61-67
URI:	https://enauka.gov.rs/handle/123456789/318345
Metadata source:	Migrirano iz RIS podataka
M-category:	53M53

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