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| Title: | Designing of Customer-Oriented Railway Service Using the Kano Model | Authors: | Dragana Macura   ; Šelmić, Milica R. |
Issue Date: | 2019 | Publication: | Proceedings [Elektronski izvor] / I International Symposium Rail Transport in the Modern World, Belgrade, 12th -13th December 2019. | Publisher: | Belgrade : High Railway School of Vocational Studies | Type: | Conference Paper | ISBN: | 978-86-81101-32-2  Search Idenfier |
Collation: | str. 80-83 | URI: | https://enauka.gov.rs/handle/123456789/370336 | Metadata source: | Migrirano iz RIS podataka | M-category: | Mp. category will be shown later |
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