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Using work stress measurement to develop and implement a TQM programme: a case of counter clerks in Serbian Post
| Title: | Using work stress measurement to develop and implement a TQM programme: a case of counter clerks in Serbian Post | Authors: | Dobrodolac, Momčilo |
Issue Date: | 2012 | Publication: | Total Quality Management and Business Excellence | ISSN: | 1478-3363 Total Quality Management and Business Excellence Search Idenfier |
Type: | Article | Collation: | vol. 25 br. 11-12 str. 1262-1279 | DOI: | 10.1080/14783363.2012.704280 | WoS-ID: | 000344556600006 | Scopus-ID: | 2-s2.0-84920033227 | URI: | https://enauka.gov.rs/handle/123456789/424882 | Metadata source: | Migrirano iz RIS podataka | M-category: | 22M22 |
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