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Consumer Satisfaction and Quality Management in the Hospitality Industry in South-East Europe
| Title: | Consumer Satisfaction and Quality Management in the Hospitality Industry in South-East Europe | Authors: | Blešić, Ivana   ; Tešanović, Dragan ; Psodorov, Đorđe |
Issue Date: | 2011 | Publication: | African Journal of Business Management | ISSN: | 1993-8233 African Journal of Business Management Search Idenfier |
Publisher: | Academic Journals | Type: | Article | Collation: | vol. 5 br. 4 str. 1388-1396 | DOI  : | 10.5897/AJBM10.1299 | WoS-ID: | 000296230000034 | URI: | https://enauka.gov.rs/handle/123456789/439502 https://www.cris.uns.ac.rs/record.jsf?recordId=106313&source=eNauka&language=en |
URL: | http://www.academicjournals.org/ajbm/pdf/pdf2011/18Feb/Ivana%20et%20al.pdf | Metadata source: | Migracija | M-category: | 22M22 |
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