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Inside the Rating Scores: A Multilevel Analysis of the Factors Influencing Customer Satisfaction in the Hotel Industry
| Title: | Inside the Rating Scores: A Multilevel Analysis of the Factors Influencing Customer Satisfaction in the Hotel Industry | Authors: | Radojević, Tijana |
Issue Date: | 2017 | Publication: | CORNELL HOSPITALITY QUARTERLY | ISSN: | 1938-9655 Cornell Hospitality Quarterly Search Idenfier |
Type: | Article | Collation: | vol. 58 br. 2 str. 134-164 | DOI: | 10.1177/1938965516686114 | WoS-ID: | 000400129600002 | Scopus-ID: | 2-s2.0-85018763491 | URI: | http://ezaposleni.singidunum.ac.rs/rest/sciNaucniRezultati/oai/record/2/4392 https://enauka.gov.rs/handle/123456789/449915 |
URL: | https://journals.sagepub.com/doi/10.1177/1938965516686114 | Metadata source: | Migracija | M-category: | 21aM21a |
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