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How to create attractive customer experience: Implementation of Kano's theory in higher education
| Title: | How to create attractive customer experience: Implementation of Kano's theory in higher education | Authors: | Stanković, Jelena   ; Medvecki, Darija ; Rakić, Slavko ; Čirčić,Jelena; Gračanin, Danijela |
Issue Date: | 2018 | Publication: | 8th International Conference on Mass Customization and Personalization – Community of Europe (MCP - CE 2018) | Publisher: | Novi Sad | Type: | Conference Paper | ISBN: | 978-86-6022-080-8  Search Idenfier |
Collation: | str. 275-280 | URI: | https://enauka.gov.rs/handle/123456789/470759 | Metadata source: | Migrirano iz RIS podataka | Availability note: | На основу доступних података није могуће утврдити да ли резултат постоји | M-category: | Mp. category will be shown later |
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