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Title: Application of SERVQUAL model in high education
Authors: Krsmanović, Maja  ; Horvat, Ana  ; Ruso, Jelena  
Issue Date: 2014
Publication: Proceedings of 11th International Conference on Standardisation, Protypes And Quality: A Means Of Balkan Countries’ Collaboration
Publisher: Srbija
Type: Conference Paper
ISBN: 978-86-7680-299-9 Search Idenfier
Collation: str. 127-132
URI: https://enauka.gov.rs/handle/123456789/535764
Metadata source: Migrirano iz RIS podataka
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