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The effect of service staff’s verbalized hospitality towards group diner’s additional purchases and tipping behaviour
| Title: | The effect of service staff’s verbalized hospitality towards group diner’s additional purchases and tipping behaviour | Authors: | Ivkov Milan   ; Kovačić (Božić) Sanja ; Blešić Ivana |
Issue Date: | 2019 | Publication: | Scandinavian Journal of Hospitality and Tourism | ISSN: | 1502-2250 Scandinavian Journal of Hospitality and Tourism Search Idenfier |
Type: | Article | Collation: | vol. 19 br. 1 str. 82-94 | DOI: | 10.1080/15022250.2017.1415168 | WoS-ID: | 000451683500005 | Scopus-ID: | 2-s2.0-85038079497 | URI: | https://www.cris.uns.ac.rs/record.jsf?recordId=114461&source=eNauka&language=en https://enauka.gov.rs/handle/123456789/594433 https://www.cris.uns.ac.rs/record.jsf?recordId=107055&source=eNauka&language=en |
M-category: | 21aM21a |
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