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Title: ITIL program poboljšanja IT usluge - studija slučaja - case study
Authors: Bečejski-Vujaklija, Dragana 
Issue Date: 2010
Publication: Zbornik radova - XII međunarodni simpozijum Fakulteta organizacionih nauka Organizacione nauke i menadžment znanja, Zlatibor, 09-12. jun 2010. - = XII International Symposium, Faculty of Organizational Sciences, Zlatibor, june 09th-12th
Publisher: Beograd : Fakultet organizacionih nauka
Type: Conference Paper
VBS COBISS: 513969306
URI: https://plus.cobiss.net/cobiss/sr/sr/bib/513969306#izum.si
https://enauka.gov.rs/handle/123456789/677803
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