QUALITY MANAGEMENT OF PUBLICSERVICES IN THE CITY OF BELGRADE-ASPECT OF CUSTOMER SATISFACTION

R. Živković; M. Ilić; J. Miljković; Z. Živković

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Title:	QUALITY MANAGEMENT OF PUBLICSERVICES IN THE CITY OF BELGRADE-ASPECT OF CUSTOMER SATISFACTION
Authors:	R. Živković; M. Ilić; J. Miljković; Z. Živković
Issue Date:	2012
Publication:	Challenges of quality management, Cracow University of Economics
Type:	Conference Paper
URI:	http://ezaposleni.singidunum.ac.rs/rest/sciNaucniRezultati/oai/record/1/739 https://enauka.gov.rs/handle/123456789/714137
M-category:	Mp. category will be shown later

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