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| Title: | Determination of the actual number of incoming calls in call centers | Authors: | Radojičić, Valentina   ; Mladenović, Snežana ; Petrović, Radivoj |
Issue Date: | 1997 | Publication: | Volume of abstracts - The 4th Balkan Conference on Operational Research, Thessaloniki, Greece, October, 20-22, 1997 | Publisher: | Thessaloniki : [s. n.] | Type: | Conference Paper | Collation: | str. 95 | VBS COBISS: | 514988442 | URI: | https://enauka.gov.rs/handle/123456789/734364 https://plus.cobiss.net/cobiss/sr/sr/bib/514988442#izum.si |
M-category: | Mp. category will be shown later |
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