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| Title: | The prerequisites for e-service quality - voice of the customer | Authors: | Mijatović, Ivana   ; Filipović, Jovan |
Issue Date: | 2007 | Publication: | Electronic services - opportunities and obstacles | Publisher: | Novo mesto : Higher Education Centre, School of Business and Management : = Visokošolsko središče, Visoka šola za upravljanje in poslovanje | Type: | Book parts | Collation: | str. [57]-66 | VBS COBISS: | 515476378 | URI: | https://plus.cobiss.net/cobiss/sr/sr/bib/515476378#izum.si https://enauka.gov.rs/handle/123456789/751366 |
M-category: | Mp. category will be shown later |
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