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Service quality management in banking sector in crisis area - case study of Northern Kosovo
| Title: | Service quality management in banking sector in crisis area - case study of Northern Kosovo | Authors: | Ljumović, Isidora   ; Jakšić, Krsto |
Issue Date: | 2018 | Publication: | Business and Applied Economics - International Scientific Conference Theoretical and Empirical Aspects of Economic Science - 60 Years of Challenges and Opportunities Belgrade, Serbia, 1 November 2018 | Publisher: | Beograd : Institute of Economic Sciences | Type: | Conference Paper | Collation: | str. 253-255 | VBS COBISS: | 512534114 | URI: | https://plus.cobiss.net/cobiss/sr/sr/bib/512534114#izum.si https://enauka.gov.rs/handle/123456789/754930 |
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