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Title: It Service management using HP ITSM referece model
Authors: Stanković, Milica D.; Glušac, Danijela  ; Vojinović, Jelena  
Issue Date: 2013
Publication: Conference proceedings - 2nd International Scientific Conference Contemporary Issues in Economics, Business and Management - EBM 2012, Kragujevac, 2013
Publisher: Kragujevac : Faculty of Economics
Type: Conference Paper
Collation: str. 643-652
VBS COBISS: 116508425
URI: https://plus.cobiss.net/cobiss/sr/sr/bib/116508425#izum.si
https://enauka.gov.rs/handle/123456789/758184
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