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Enhancing the customer relationship management in public libraries Findings from three developing countries
| Title: | Enhancing the customer relationship management in public libraries Findings from three developing countries | Authors: | Stokić, Aleksandar   ; Stojanović, Danijela ; Bogdanović, Zorica ; Despotović-Zrakić, Marijana ; Radenković, Božidar |
Issue Date: | 2019 | Publication: | Library Hi Tech | ISSN: | 0737-8831 Library Hi Tech Search Idenfier |
Publisher: | Bingley: Emerald Group Publishing Ltd | Type: | Article | Collation: | vol. 37 br. 2 str. 251-272 | DOI: | 10.1108/LHT-07-2017-0138 | WoS-ID: | 000479280400008 | Scopus-ID: | 2-s2.0-85053254457 | VBS COBISS: | 512541026 | URI: | https://plus.cobiss.net/cobiss/sr/sr/bib/512541026#izum.si http://ebooks.ien.bg.ac.rs/1312/ https://enauka.gov.rs/handle/123456789/778715 https://rfos.fon.bg.ac.rs/handle/123456789/1953 |
URL: | https://www.emerald.com/insight/content/doi/10.1108/LHT-07-2017-0138/full/html | Metadata source: | Migrirano iz RIS podataka | M-category: | 22M22 |
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