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eNauka >  Results >  Call Redistribution for a Call Center Based on Speech Emotion Recognition
Title: Call Redistribution for a Call Center Based on Speech Emotion Recognition
Authors: Bojanić, Milana  ; Delić, Vlado D.  ; Karpov, Alexey
Issue Date: 2020
Publication: Applied Sciences
ISSN: 2076-3417 Applied Sciences-Basel Search Idenfier
Publisher: Basel, Switzerland : MDPI
Type: Article
Collation: vol. 10 br. 13
DOI: 10.3390/app10134653
WoS-ID: 000550342700001
Scopus-ID: 2-s2.0-85087839368
URI: https://enauka.gov.rs/handle/123456789/797133
Project: Russian Science Foundation (RSF) [18-11-00145]
Metadata source: (Preuzeto iz Nasi u WoS)
M-category: 
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