An approach to Internet-Based virtual call center implementation

Popović, Miroslav V; Kovačević, Vladimir

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Title:	An approach to Internet-Based virtual call center implementation
Authors:	Popović, Miroslav V ; Kovačević, Vladimir
Issue Date:	2001
Publication:	NETWORKING - ICN 2001, PT I, PROCEEDINGS
Publisher:	Springer
Type:	Article
ISBN:	978-3-540-47728-0 Search Idenfier
Collation:	vol. 2093 str. 75-84
WoS-ID:	000174347800008
URI:	https://enauka.gov.rs/handle/123456789/829306
URL:	https://link.springer.com/chapter/10.1007/3-540-47728-4_8
Metadata source:	(Preuzeto iz Nasi u WoS)
Note:	verifikacija urađena na osnovu uvida u apstrakt
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