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Title: Methods of quality improvement and customer satisfaction
Authors: Ćoćkalo, Dragan  
Issue Date: 2006
Publication: Communications in Dependability and Quality Management - An International Journal
ISSN: 1450-7196 Communications in dependability and quality management Search Idenfier
Publisher: DQM Centar, Čačak
Type: Article
Collation: vol. 9 br. 2 str. 36-44
URI: https://enauka.gov.rs/handle/123456789/841176
Metadata source: (Preuzeto iz KNR-a) Ćoćkalo, Dragan
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