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The significance of the CRM concept implementation for the quality improvement of banking services
| Title: | The significance of the CRM concept implementation for the quality improvement of banking services | Authors: | Nikolić Ristić, Dragana   |
Issue Date: | 2018 | Publication: | Proceedings of the 23th International Scientific Conference Strategic Management and Decision Support Systems in Strategic Management | Publisher: | Subotica : Faculty of Economics | Type: | Conference Paper | ISBN: | 978-86-7233-372-5  Search Idenfier |
Collation: | str. 561-569 | URI: | https://enauka.gov.rs/handle/123456789/963218 | Metadata source: | (Preuzeto iz ORCID-a) Nikolić-Ristić, Dragana | M-category: | Mp. category will be shown later |
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