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Employee Perceptions of BI and AI Tools for Service Transformation: Evidence from the Serbian Airline and Hotel Industries
| Title: | Employee Perceptions of BI and AI Tools for Service Transformation: Evidence from the Serbian Airline and Hotel Industries | Authors: | Gajić, Tamara   ; Ivanišević, Andrea ; Knežević, Snežana |
Issue Date: | 2025 | Publication: | International Journal of Industrial Engineering and Management | ISSN: | 2683-345X International journal of industrial engineering and management Search Idenfier |
Publisher: | Novi Sad : University of Novi Sad, Faculty of Technical Sciences, Department of Industrial Engineering and Management | Type: | Article | Collation: | str. 1-12 | DOI: | 10.24867/IJIEM-385 | WoS-ID: | 001565838100002 | Scopus-ID: | 2-s2.0-105017320651 | URI: | https://plus.cobiss.net/cobiss/sr/sr/bib/191893513#izum.si https://enauka.gov.rs/handle/123456789/982726 |
URL: | https://sp.ftn.uns.ac.rs/index.php/ijiem/article/view/1510/1496 | Project: | Ministry of Science, Technological Development and Innovation of the Republic of Serbia [451-03-136/2025-03/200172] | Metadata source: | (Preuzeto iz ORCID-a) Gajić, Tamara | M-category: | 22M22 |
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