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Назив: CRM in the function of improving customer satisfaction and loyalty in the banking market
Аутори: Marko Pavlović; Milijanka Ratković; Saša Marković; Marijana Milunović  ; Jelena Premović
Година: 2025
Публикација: International Conference ACCHE Annual conference on Challenges of Contemporary Higher Education, organized by The Higher Education Technical School of Professional Studies in Novi Sad, Kopaonik, Serbia
Тип резултата: Конференцијски рад
URI: https://enauka.gov.rs/handle/123456789/1022755
Извор метаподатака: (Preuzeto iz ORCID-a) Milunović, Marijana
М-категорија: 
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