Results
| Title: | Kvalitet usluge u bankama primenom tehnike tajne kupovine Quality of service in banks by applying the mystery shopping technique |
Authors: | Dasic, Danijela; Mihic, Svetlana   ; Supić, Dejan |
Issue Date: | 2014 | Publication: | Bankarstvo | ISSN: | 1451-4354 Bankarstvo Search Idenfier |
Publisher: | Udruženje banaka Srbije, Beograd | Type: | Article | Collation: | vol. 43 br. 6 str. 120-145 | DOI: | 10.5937/bankarstvo1406120d | VBS COBISS: | 212761868 | URI: | https://enauka.gov.rs/handle/123456789/146202 https://plus.cobiss.net/cobiss/sr/sr/bib/212761868#izum.si https://redun.educons.edu.rs/handle/123456789/217 |
Metadata source: | Migracija | M-category: | 51M51 |