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Title : Business quality improvement by using e-services for customer relationship management
Authors: Milisavljević, Stevan  ; Mirković, Milan  ; Mitrović, Slavica  ; Šević, Dragoljub  
Issue Date: 2012
Publication: 6th International Working Conference \\\\\\'Total Quality Management - Advanced and Intelligent Approaches\\\\\\'
Publisher: University of Belgrade - Mechanical Engineering Faculty Laboratory for Production Metrology and TQM, Srbija
Type: Conference Paper
ISBN: 978-86-7083-727-0 Search Idenfier
Collation: str. 316-319
URI: https://enauka.gov.rs/handle/123456789/305606
Metadata source: Migrirano iz RIS podataka
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