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Customer orientation of employees in travel agencies as a predisposition of service quality: Test of cose consequences model
| Title: | Customer orientation of employees in travel agencies as a predisposition of service quality: Test of cose consequences model | Authors: | Simat Karolina; Blešić, Ivana V.   ; Bozic Sanja ; Avramovic Misa; Ivkov Milan |
Issue Date: | 2018 | Publication: | International Journal for Quality research - CQM | ISSN: | 1800-6450 International Journal for Quality Research Search Idenfier |
Publisher: | UNIV MONTENENGRO, CENTER QUALITY, PODGORICA | Type: | Article | Collation: | vol. 12 br. 4 str. 851-868 | DOI: | 10.18421/IJQR12.04-05 | WoS-ID: | 000453064200005 | Scopus-ID: | 2-s2.0-85062640805 | URI: | https://www.cris.uns.ac.rs/record.jsf?recordId=110583&source=eNauka&language=en https://enauka.gov.rs/handle/123456789/461735 |
Metadata source: | Migracija | M-category: | 23M23 |
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