Results

eNauka >  Results >  Business quality improvement by using e-services for customer relationship management
Title : Business quality improvement by using e-services for customer relationship management
Authors: Šević, Dragoljub  ; Milisavljević Stevan; Mirković Milan  ; Mitrović Slavica
Issue Date: 2011
Publication: International Working Conference 'Total Quality Management - Advanced and Intelligent Approaches' -
Publisher: Mechanical Engineering Faculty, Centre for Advanced Technology, Laboratory for Production Metrology and TQM, Belgrade, Srbija
Type: Conference Paper
ISBN: 978-86-7083-727-0 Search Idenfier
Collation: str. 316-319
URI: https://enauka.gov.rs/handle/123456789/485747
Metadata source: Migrirano iz RIS podataka
M-category: 
Mp. category will be shown later

Find the DOI

Google ScholarTM

Items in eNauka are protected by copyright, with all rights reserved, unless otherwise indicated.