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Title: Process management as basis for quality management in service industry
Authors: Milić Radović; Slobodan Ćamilović; Zoran Rakić; Simeunović, Barbara P.  ; Tomašević, Ivan  ; Stojanović, Dragana D.  
Issue Date: 2012
Publication: Technics Technologies Education Management / TTEM
ISSN: 1986-809X Technics Technologies Education Management / TTEM Search Idenfier
Type: Article
Collation: vol. 7 br. 2 str. 608-613
WoS-ID: 000307748500021
Scopus-ID: 2-s2.0-84864473139
URI: https://enauka.gov.rs/handle/123456789/509855
https://rfos.fon.bg.ac.rs/handle/123456789/1020
Metadata source: Migracija
M-category: 
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