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Title: CRM as a management tool for improving services
Authors: Nikolić, Davor; Stanković, Milan; Nataša Simić
Issue Date: 2014
Publication: JPMNT Journal of Process management. New Technologies
ISSN: 2334-7449 Journal of Process Management and New Technologies Search Idenfier
Publisher: Mapro
Type: Article
Collation: vol. 1 br. 2 str. 81-90
URI: https://enauka.gov.rs/handle/123456789/542442
Metadata source: Migrirano iz RIS podataka
M-category: 
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