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Title: Customer satisfaction and relationship marketing - Research results from Serbia
Authors: Đorđević, Dejan ; Ćoćkalo, Dragan  ; Petrevska, Miroslava; Sajfert, Zvonko 
Issue Date: 2009
Publication: Greece, Athens : 7th International Conference on Business", 6. - 9. 7. 2009.
Type: Conference Paper
VBS COBISS: 50049545
URI: https://plus.cobiss.net/cobiss/sr/sr/bib/50049545#izum.si
https://enauka.gov.rs/handle/123456789/728230
URL: https://www.researchgate.net/publication/258885563_Customer_Satisfaction_and_Acceptance_of_Relationship_Marketing_Concept_An_Exploratory_Study_in_QM_Certified_Serbian_Companies
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