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Electronic Customer Relationship Management Assimilation in Southeastern European Companies—Cluster Analysis
| Title: | Electronic Customer Relationship Management Assimilation in Southeastern European Companies—Cluster Analysis | Authors: | Boban Melovic  ; Biljana Rondovic; Slavica Mitrovic-Veljkovic  ; Sanja Batic Ocovaj ; Marina Dabic |
Issue Date: | 2022 | Publication: | IEEE Transactions on Engineering Management | ISSN: | 0018-9391 IEEE Transactions on Engineering Management Search Idenfier |
Publisher: | Piscataway (NJ, USA): Institute of Electrical and Electronics Engineers Inc. - IEEE | Type: | Article | Collation: | vol. 69 br. 4 str. 1081-1100 | DOI: | 10.1109/TEM.2020.2972532 | WoS-ID: | 000809409400025 | Scopus-ID: | 2-s2.0-85081388098 | URI: | https://enauka.gov.rs/handle/123456789/766416 | Metadata source: | (Preuzeto iz ORCID-a) Batić Očovaj, Sanja | M-category: | 21M21 |
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