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Intangible Components of Service Quality as a Factor of Customer Satisfaction in the Hotel Industry
| Title: | Intangible Components of Service Quality as a Factor of Customer Satisfaction in the Hotel Industry | Authors : | Секулић, Дејан |
Issue Date: | 2022 | Publication: | Proceedings of the The International Scientific Conference in the field of Tourism and Hospitality SITCON 2022 | Publisher: | Singidunum University | Type: | Other | Collation: | str. 78-84 | DOI: | 10.15308/sitcon-2022-78-84 | URI: | https://enauka.gov.rs/handle/123456789/843049 | Metadata source: | (Preuzeto iz ORCID-a) Lazović, Suzana | M-category: | Mp. category will be shown later |
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