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“I am served by a Robot!”: internal antecedents of customer acceptance of robotic hotel-service agents
| Title: | “I am served by a Robot!”: internal antecedents of customer acceptance of robotic hotel-service agents | Authors: | S. Čabrilo   ; R. Leung; F. Tsai; S. Dahms |
Issue Date: | 2024 | Publication: | JOURNAL OF ORGANIZATIONAL CHANGE MANAGEMENT | ISSN: | 0953-4814 Journal of Organizational Change Management Search Idenfier |
Type: | Article | DOI: | 10.1108/JOCM-08-2023-0315 | WoS-ID: | 001291736200001 | Scopus-ID: | 2-s2.0-85201202028 | URI: | https://enauka.gov.rs/handle/123456789/946539 http://ezaposleni.singidunum.ac.rs/rest/sciNaucniRezultati/oai/record/2/10267 http://ezaposleni.singidunum.ac.rs/rest/sciNaucniRezultati/oai/record/2/11011 https://doi.org/10.1108/JOCM-08-2023-0315 https://www.emerald.com/insight/content/doi/10.1108/jocm-08-2023-0315/full/html |
URL: | https://www.emerald.com/insight/content/doi/10.1108/jocm-08-2023-0315/full/html | M-category: | 22M22 |
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