Rezultati
eNauka >
Results >
A new method for estimating the real number of callers for call centre staffing optimisation
| Title: | A new method for estimating the real number of callers for call centre staffing optimisation | Authors: | Radojičić, Valentina   ; Marković, Goran ; Radonjić-Đogatović, Vesna |
Issue Date: | 2010 | Publication: | International Journal of Engineering Management and Economics | ISSN: | 1756-5154 International Journal of Engineering Management and Economics Search Idenfier |
Type: | Article | Collation: | vol. 1 br. 4 str. 321-321 | DOI: | 10.1504/ijeme.2010.038648 | URI: | https://enauka.gov.rs/handle/123456789/180609 | Metadata source: | Migrirano iz RIS podataka | M-category: | Mp. category will be shown later |
Rezultati na eNauka su zaštićeni autorskim pravima i sva prava su zadržana, osim ako nije drugačije naznačeno.