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The level of implementation of customer relationship management in banking industry of Serbia
Title: | The level of implementation of customer relationship management in banking industry of Serbia | Authors: | Ćirić, Maja ; Grandov, Zorka; Carić, Marko | Issue Date: | 2012 | Publication: | Actual Problems of Economics | ISSN: | 1993-6788 Actual Problems of Economics Search Idenfier | Publisher: | National Academy of Management, Kyiv, Ukraine | Type: | Article | Collation: | vol. 129 br. 3 str. 480-489 | WoS-ID: | 000302519400057 | URI: | https://enauka.gov.rs/handle/123456789/281160 | URL: | http://eco-science.net/downloads.html | Metadata source: | Migrirano iz RIS podataka | M-category: | 23M23 |
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