Importance of Implementing CRM in the Banking Business Concept

Istrat, Višnja; Petrevska, Miroslava; Petrevska-Đukić, Ivana; Petrevski, Branko; Nemec, Predrag M.

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Title:	Importance of Implementing CRM in the Banking Business Concept
Authors:	Istrat, Višnja; Petrevska, Miroslava; Petrevska-Đukić, Ivana; Petrevski, Branko; Nemec, Predrag M.
Issue Date:	2010
Publication:	Communications in dependability and quality management
ISSN:	1450-7196 Communications in dependability and quality management Search Idenfier
Publisher:	Čačak : The Research Centre of Dependability and Quality Management
Type:	Article
Collation:	vol. 13 br. no. 2 str. 61-67
VBS COBISS:	181348876
URI:	https://plus.cobiss.net/cobiss/sr/sr/bib/181348876#izum.si https://enauka.gov.rs/handle/123456789/640568
M-category:	53M53

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